Whether you're looking for the perfect textile, need help with an order, or simply want to learn more about Texrica, we're here to help. Every conversation begins with care, just like every product we create.
How Can We Help?
Customer Support
Questions about products, orders, shipping, or returns? Our support team is here to assist you with every step of your shopping journey.
support@texrica.com
Sales & Partnerships
Interested in collaborations, wholesale opportunities, or business partnerships? We'd love to explore how we can grow together.
sales@texrica.com
Contact
Whether you're seeking assistance with a product or service.
Get In Touch
Providing clear and accessible contact information is paramount. This typically includes details such as the name of the individual or organisation, mailing address,
We accept returns of unused, unworn items in their original condition and packaging within 30 days of delivery. To start a return, please contact our customer support team with your order number.
Are any purchases final sale?
Yes. Items marked as Final Sale, as well as gift cards and certain personalized or customized products, cannot be returned or exchanged.
When will I get my order?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your shipping method and location, but most orders arrive within 3–7 business days after shipment. You'll receive a tracking number once your order has been shipped.
Where are your products manufactured?
Our products are manufactured by trusted partners in carefully selected facilities that meet our quality and ethical standards. Manufacturing locations may vary by product.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping on qualifying orders or during promotional periods.
